Service Compliance Coordinator
Bloomington, IL Bloomington, IL Full-time Full-time $37,500 - $45,000 a year $37,500 - $45,000 a year 1 day ago 1 day ago 1 day ago SERVICE COMPLIANCE COORDINATOR Mission:
Our mission is to lead and advocate for inclusive resources and services that empowers the optimal aging of East Central Illinois' diverse older adults, their care partners, and individuals with disabilities.
Vision:
To optimize aging through innovative person-centered services in East Central Illinois.
Core Principles:
Lead, Advocate, Innovate, Collaborate Lead We are committed to leading through collaborative planning, effective communication and oversight, advocacy, and innovative service development to meet the diverse needs of those we serve.
Advocate We are committed to optimal aging through advocacy that is person-centered, supported by public policy, and provided by adequately funded services.
Innovative We are committed to encouraging, valuing, and supporting new and creative service ideas to meet the needs of those we service.
Collaborative We are committed to strengthening inclusive and diverse community partnerships.
Cross Cutting Many essential functions begin in one core function and are implemented in another core function(s).
Position:
Service Compliance Coordinator FLSA Status:
Full-time, Exempt Reports to:
Planning and Grants Manager Updated:
October 1, 2022 JOB DESCRIPTION Summary/Objective The Service Compliance Coordinator is a position within the Planning and Grants Department, which administers the East Central Illinois Area Agency on Aging's grant programs.
The Coordinator assists with the department's planning and grants-management activities and monitors programs/services funded or administered by the Agency.
Essential Functions Lead:
Performs grants management activities including:
Reviewing grant applications.
Developing agreements and contracts with service providers to perform grant-approved activities.
Monitoring the implementation of Agency-funded services including:
Reviewing program and fiscal reports, including requests for monthly cash disbursements, from Agency-funded service providers.
Developing and maintaining records on each Agency-funded service provider that includes correspondence, POMP surveys, programmatic and fiscal reports, and entering the information into the Agency's data base.
Monitoring the programmatic and financial activities of Agency-funded service providers for accuracy and compliance with Agency, State, and Federal laws, rules, regulations, and requirements.
Evaluating the performance of Agency-funded service providers through the review of their reports and client-satisfaction surveys, including the POMP survey.
Interpreting and communicating the policies, rules and regulations governing Agency-funded service providers.
Applying for grants and contracts to support Evidence Based/Healthy Aging programs and practices.
Reviewing the status of service providers with the Planning and Grants Manager.
Assisting the Planning and Grants Manager in conducting surveys and collecting information for reports to the Illinois Department on Aging and other regulatory agencies as assigned.
Assisting professional evaluators in the collection and analyzation of data.
Assisting the Grants Management Program Analyst in conducting the Agency's activities for the Illinois Department on Aging's Adult Protective Services Program as assigned.
Implementing and assessing Comprehensive Care Coordination and Long-Term Care Systems Development activities.
Monitor respite funded at CCU level - subject to mid-year, and year-end administrative compliance reviews, as assigned.
Safeguard the Agency against waste, fraud, and abuse.
Advocacy:
Assisting in the Agency's needs assessment process by organizing community-based meetings and activities involving older adults, persons with disabilities, and caregivers in identifying their needs, available services/resources, and gaps in services Assisting the Planning and Grants Manager in the development of the Agency's Area Plan for the coordination and delivery of services to older adults, persons with disabilities, and their caregivers.
Assisting the Planning and Grants Manager in conducting Public Hearings to present and solicit feedback on the Agency's proposed Area Plan for the coordination and delivery of services to older adults, persons with disabilities, and their caregivers.
Innovate:
Monitoring the implementation and collaboration of Statewide and Local Initiatives including Reducing Social Isolation and Evidence Based/Healthy Aging Programs and Practices with Agency-funded services.
Development of training resourcesas proactive support for service providers Collaborate:
Attending community-based interagency, planning, and program development meetings to provide technical assistance and represent the Agency in coordinating programs and services for older adults, persons with disabilities, and their caregivers.
Coordinating or providing technical assistance, training, and/or other activities for service providers that are deemed 'high-risk' or out of compliance.
Competencies Problem Solving/Analysis to propose options and effective solutions.
Critical Evaluation to analyze progress.
Time Management to meet milestones and deadlines.
Strategic Thinking for considering different approaches and solutions.
Ethical Conduct to act fairly and with high moral standards.
Communication to connect effectively with others.
Performance Management to arrive at expected outcomes.
Organization Skills to methodically move toward the completion of tasks.
Interpersonal Skills to develop and manage effective relationships.
Team Oriented to collaborate and engage cooperatively with others in assigned tasks.
Discretion to maintain confidentiality and exercise discretion and be privy to information that must be protected.
Supervisory Responsibility The position has no supervisory responsibilities.
Work Environment (Office and Remote Setting) This job operates in a professional Drug-Free Workplace office environment.
This role routinely uses standard office equipment such as computers, telephones, and photocopiers.
Frequent near vision use for reading and computer work.
Typical office hours are Monday-Friday, 8:
00 am- 4:
00pm, but the job requires evening and weekend availability as the workload dictates.
Travel This position requires travel within 16 county service area, including travel to training and meetings outside of service area of East Central Illinois.
Required Education and Experience A Bachelor's Degree in a Human Services field.
At least three-years of grant writing or grants management, and community-based program experience.
Experience developing community services, including conducting needs assessments and identifying resources to meet the needs of the service population.
Knowledge and experience in conducting surveys and data analysis.
Knowledge and experience with accounting principles and practices.
Ability to work with community, State, and Federal service agencies; interest and ability to understand the needs of older adults and to work toward meeting those needs.
Ability to learn the Agency's Information Systems.
Strong communication and training skills.
Ability to carry out responsibilities with self-initiative and work under general supervision.
Ability to exercise critical thinking, analysis, and evaluation.
Experience with software programs, e-mail, and web-based systems and ability to learn the Agency's Information Systems.
Ability to exercise confidentiality regarding programmatic and client information and other business documents.
Preferred Education and Experience Knowledge and experience with Microsoft Office and Outlook.
Additional Eligibility Qualifications Valid driver's license is required.
Availability to travel for day/evening meetings and weekend events, including training and professional development.
Passage of criminal background investigation.
Work Authorization/Security Clearance Subject to the Older Americans Act, as amended, and the requirements of the merit employment system, preference shall be given to individuals age 60 or older for any staff positions in the Agency (excluding sub-grantees and contractors) for which such individuals qualify.
AAP/EEO Statement The East Central Illinois Area Agency on Aging provides employment opportunities and equal participation to all employees, volunteers, and applicants for employment without regard to race, color, national origin, religion, sex, ancestry, marital status, physical or mental handicap, veteran status, age, or any other legally protected classification.
The Agency does not discriminate in treatment of employment in programs or activities in compliance with the applicable provisions of the Illinois Human Rights Act; the U.
S.
Civil Rights Act, as amended; Section 504 of the Rehabilitation Act, as amended; the Age Discrimination in Employment Act, as amended; the Americans with Disabilities Act; the Illinois Personnel Record Review Act; applicable rules and regulations pursuant thereto; the Constitution of the United States; the Illinois Constitution; and all other applicable laws and regulations.
Other Duties The above statements are intended to describe the general nature and level of work being performed by individuals assigned to the position.
They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of the position.
Some aspectsof the position may change over time, according to business needs, and these changes may not be recorded immediately.
Job Type:
Full-time Pay:
$37,500.
00 - $45,000.
00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Schedule:
Monday to Friday Ability to commute/relocate:
Bloomington, IL 61705:
Reliably commute or planning to relocate before starting work (Required) License/Certification:
Driver's License (Required) Work Location:
Hybrid remote in Bloomington, IL 61705.
Estimated Salary: $20 to $28 per hour based on qualifications.
Our mission is to lead and advocate for inclusive resources and services that empowers the optimal aging of East Central Illinois' diverse older adults, their care partners, and individuals with disabilities.
Vision:
To optimize aging through innovative person-centered services in East Central Illinois.
Core Principles:
Lead, Advocate, Innovate, Collaborate Lead We are committed to leading through collaborative planning, effective communication and oversight, advocacy, and innovative service development to meet the diverse needs of those we serve.
Advocate We are committed to optimal aging through advocacy that is person-centered, supported by public policy, and provided by adequately funded services.
Innovative We are committed to encouraging, valuing, and supporting new and creative service ideas to meet the needs of those we service.
Collaborative We are committed to strengthening inclusive and diverse community partnerships.
Cross Cutting Many essential functions begin in one core function and are implemented in another core function(s).
Position:
Service Compliance Coordinator FLSA Status:
Full-time, Exempt Reports to:
Planning and Grants Manager Updated:
October 1, 2022 JOB DESCRIPTION Summary/Objective The Service Compliance Coordinator is a position within the Planning and Grants Department, which administers the East Central Illinois Area Agency on Aging's grant programs.
The Coordinator assists with the department's planning and grants-management activities and monitors programs/services funded or administered by the Agency.
Essential Functions Lead:
Performs grants management activities including:
Reviewing grant applications.
Developing agreements and contracts with service providers to perform grant-approved activities.
Monitoring the implementation of Agency-funded services including:
Reviewing program and fiscal reports, including requests for monthly cash disbursements, from Agency-funded service providers.
Developing and maintaining records on each Agency-funded service provider that includes correspondence, POMP surveys, programmatic and fiscal reports, and entering the information into the Agency's data base.
Monitoring the programmatic and financial activities of Agency-funded service providers for accuracy and compliance with Agency, State, and Federal laws, rules, regulations, and requirements.
Evaluating the performance of Agency-funded service providers through the review of their reports and client-satisfaction surveys, including the POMP survey.
Interpreting and communicating the policies, rules and regulations governing Agency-funded service providers.
Applying for grants and contracts to support Evidence Based/Healthy Aging programs and practices.
Reviewing the status of service providers with the Planning and Grants Manager.
Assisting the Planning and Grants Manager in conducting surveys and collecting information for reports to the Illinois Department on Aging and other regulatory agencies as assigned.
Assisting professional evaluators in the collection and analyzation of data.
Assisting the Grants Management Program Analyst in conducting the Agency's activities for the Illinois Department on Aging's Adult Protective Services Program as assigned.
Implementing and assessing Comprehensive Care Coordination and Long-Term Care Systems Development activities.
Monitor respite funded at CCU level - subject to mid-year, and year-end administrative compliance reviews, as assigned.
Safeguard the Agency against waste, fraud, and abuse.
Advocacy:
Assisting in the Agency's needs assessment process by organizing community-based meetings and activities involving older adults, persons with disabilities, and caregivers in identifying their needs, available services/resources, and gaps in services Assisting the Planning and Grants Manager in the development of the Agency's Area Plan for the coordination and delivery of services to older adults, persons with disabilities, and their caregivers.
Assisting the Planning and Grants Manager in conducting Public Hearings to present and solicit feedback on the Agency's proposed Area Plan for the coordination and delivery of services to older adults, persons with disabilities, and their caregivers.
Innovate:
Monitoring the implementation and collaboration of Statewide and Local Initiatives including Reducing Social Isolation and Evidence Based/Healthy Aging Programs and Practices with Agency-funded services.
Development of training resourcesas proactive support for service providers Collaborate:
Attending community-based interagency, planning, and program development meetings to provide technical assistance and represent the Agency in coordinating programs and services for older adults, persons with disabilities, and their caregivers.
Coordinating or providing technical assistance, training, and/or other activities for service providers that are deemed 'high-risk' or out of compliance.
Competencies Problem Solving/Analysis to propose options and effective solutions.
Critical Evaluation to analyze progress.
Time Management to meet milestones and deadlines.
Strategic Thinking for considering different approaches and solutions.
Ethical Conduct to act fairly and with high moral standards.
Communication to connect effectively with others.
Performance Management to arrive at expected outcomes.
Organization Skills to methodically move toward the completion of tasks.
Interpersonal Skills to develop and manage effective relationships.
Team Oriented to collaborate and engage cooperatively with others in assigned tasks.
Discretion to maintain confidentiality and exercise discretion and be privy to information that must be protected.
Supervisory Responsibility The position has no supervisory responsibilities.
Work Environment (Office and Remote Setting) This job operates in a professional Drug-Free Workplace office environment.
This role routinely uses standard office equipment such as computers, telephones, and photocopiers.
Frequent near vision use for reading and computer work.
Typical office hours are Monday-Friday, 8:
00 am- 4:
00pm, but the job requires evening and weekend availability as the workload dictates.
Travel This position requires travel within 16 county service area, including travel to training and meetings outside of service area of East Central Illinois.
Required Education and Experience A Bachelor's Degree in a Human Services field.
At least three-years of grant writing or grants management, and community-based program experience.
Experience developing community services, including conducting needs assessments and identifying resources to meet the needs of the service population.
Knowledge and experience in conducting surveys and data analysis.
Knowledge and experience with accounting principles and practices.
Ability to work with community, State, and Federal service agencies; interest and ability to understand the needs of older adults and to work toward meeting those needs.
Ability to learn the Agency's Information Systems.
Strong communication and training skills.
Ability to carry out responsibilities with self-initiative and work under general supervision.
Ability to exercise critical thinking, analysis, and evaluation.
Experience with software programs, e-mail, and web-based systems and ability to learn the Agency's Information Systems.
Ability to exercise confidentiality regarding programmatic and client information and other business documents.
Preferred Education and Experience Knowledge and experience with Microsoft Office and Outlook.
Additional Eligibility Qualifications Valid driver's license is required.
Availability to travel for day/evening meetings and weekend events, including training and professional development.
Passage of criminal background investigation.
Work Authorization/Security Clearance Subject to the Older Americans Act, as amended, and the requirements of the merit employment system, preference shall be given to individuals age 60 or older for any staff positions in the Agency (excluding sub-grantees and contractors) for which such individuals qualify.
AAP/EEO Statement The East Central Illinois Area Agency on Aging provides employment opportunities and equal participation to all employees, volunteers, and applicants for employment without regard to race, color, national origin, religion, sex, ancestry, marital status, physical or mental handicap, veteran status, age, or any other legally protected classification.
The Agency does not discriminate in treatment of employment in programs or activities in compliance with the applicable provisions of the Illinois Human Rights Act; the U.
S.
Civil Rights Act, as amended; Section 504 of the Rehabilitation Act, as amended; the Age Discrimination in Employment Act, as amended; the Americans with Disabilities Act; the Illinois Personnel Record Review Act; applicable rules and regulations pursuant thereto; the Constitution of the United States; the Illinois Constitution; and all other applicable laws and regulations.
Other Duties The above statements are intended to describe the general nature and level of work being performed by individuals assigned to the position.
They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of the position.
Some aspectsof the position may change over time, according to business needs, and these changes may not be recorded immediately.
Job Type:
Full-time Pay:
$37,500.
00 - $45,000.
00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Schedule:
Monday to Friday Ability to commute/relocate:
Bloomington, IL 61705:
Reliably commute or planning to relocate before starting work (Required) License/Certification:
Driver's License (Required) Work Location:
Hybrid remote in Bloomington, IL 61705.
Estimated Salary: $20 to $28 per hour based on qualifications.
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